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SHIPPING & RETURNS

SHIPPING POLICY

At Herb & Halo, we aim to deliver your order as smoothly and efficiently as possible. We work with trusted shipping partners to ensure your items are carefully packaged and shipped directly to your address. Processing times typically range from 1–3 business days, followed by standard delivery times depending on your location. Shipping costs and estimated delivery times are clearly displayed at checkout, so you always know what to expect.

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Please note that delivery times may vary due to high demand, customs processing, or local courier delays. Once your order has been dispatched, you will receive a confirmation email with tracking details whenever available.

RETURN & EXCHANGE POLICY

At Herb & Halo, we are committed to providing a positive shopping experience. Due to the nature of our products and our fulfillment process, all sales are considered final unless otherwise stated. Refunds, replacements, or store credits may be offered solely at our discretion and only in cases where a product arrives damaged, defective, or significantly different from what was described.

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We do not accept returns based on personal preference, change of mind, or dissatisfaction after use. Requests are reviewed individually, and supporting evidence may be required. Herb & Halo reserves the right to determine eligibility for any resolution and to refuse requests that fall outside our policy terms.

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